Matrimonial Help Center
Welcome to our Help Center. Here you can find useful information about account registration, profile management, privacy, security, support and matrimonial services.
1. Account & Registration
Creating an account is simple and secure. Register using your full name, email address, mobile number and password. Make sure the information provided is accurate, as it helps maintain a trusted matrimonial experience for all members. After registration, you may proceed to create your profile and begin exploring matches.
2. Create & Manage Your Profile
Your profile plays an important role in finding meaningful matches. Add accurate information such as education, profession, age, family background, preferences and photographs. You can update or edit your profile details anytime to improve profile visibility and increase suitable match opportunities.
3. Privacy & Security
We value your privacy and take reasonable measures to protect your personal information. Your profile details are used only for matrimonial purposes. Users are advised not to publicly share sensitive personal information unless fully comfortable and confident.
4. Profile Verification & Authenticity
We encourage all users to provide genuine and truthful information while creating profiles. Fake, misleading or inappropriate profiles may be reviewed and removed to maintain trust and safety across the platform. Families are also advised to independently verify information before proceeding with any matrimonial discussion.
5. Profile Visibility & Matching
Your profile may become visible to registered users for matrimonial purposes. A complete and well-maintained profile generally improves visibility and helps families understand your preferences, values and expectations more clearly.
6. Edit or Delete Profile
You can edit your profile information whenever required. If you no longer wish to continue using the platform, you may delete your profile. After profile deletion, uploaded information and images may remain temporarily in secure backups and are permanently removed within 30 days.
7. Marriage Profile Removal
After marriage or successful relationship confirmation, users are requested to remove their profile from the website. This helps maintain genuine availability and avoids inconvenience to other members and families looking for matrimonial connections.
8. Report Fake Profiles or Issues
If you notice suspicious activity, fake profiles, misuse of information, harassment or misleading details, please report it immediately. Our team may review and take necessary action to maintain a respectful and secure environment.
9. Support & Assistance
If you need help regarding account creation, profile setup, privacy concerns, technical issues or general support, our team is here to assist you. Feel free to contact us anytime through the Contact Us page.
Still Need Help?
If you still have questions or need assistance regarding your account, profile or matrimonial services, our support team is always ready to help.
Contact Support